We can ship most all items internationally, but cannot export a few items limited by CITES such as Brazilian Rosewood or Ivory.
If you are interested in an item which is listed on our website, please feel free to contact us.
You can send an inquiry to us easily by clicking the "お問い合わせ (otoiawase)" button on each item page.
Or if you have questions, please feel free to Contact Us.

If the shipping address is outside Japan, Japanese domestic tax (called "消費税 (shouhizei)") won't be added to the price.
Customs duties (import tax) aren't included in the item price or shipping cost. We don't know all foreign tax rates, so if you have a question about import tax please contact the nearby tax office in your country.
We don't undervalue items on the custom form.

Normally, we use EMS(Japan Post) or FedEx.
Shipping costs vary by the destination country.
Feel free to contact us if shipping is not shown on an item page.
Customs duties (import tax) and other fees aren't included in the item price or shipping cost.
We do not undervalue items.

The parcel will have a tracking number, so you can check the shipping status at transporter website.

We accept the follwing two payment methods:

   Bank Wire Transfer

We don't accept credit card payments issued outside Japan.
Please use PayPal service if you want to use your credit card.
For secured transactions, we only accept seller/buyer protected PayPal payments.
We cannot ship to any address other than displayed in PayPal's receipt,
so please check that your registered PayPal address is correct before payment.
Otherwise, we may have to cancel your order.
We will ship the item after payment asap.

We don't accept returns on international orders.
But please feel free to tell us if the item you received is broken or defective. We will make an effort to solve the matter.

* Regarding the validity of the warranty
We are an instrument store based in Japan.
Please note that any warranties on products only apply within Japan and are invalid overseas.

If you have questions, please feel free to Contact Us.

Vintage Sax Shop SaxFun

<Store Hours>
Monday - Friday [ 9:00am - 18:00pm ]
Saturday [ 9:00am - 18:00pm ]

Closed : Sunday, 2th Saturday, 4th Saturday, National Holiday